Blackridge Automation ("we," "us," or "our") operates the website at blackridge.tech. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our website or use our operational infrastructure services.

1. Information We Collect

Information you provide directly

• Contact information (name, email address, phone number, company name) submitted via our forms.
• Email addresses submitted via our newsletter and insights sign-up blocks.
• Information you share in direct communications or discovery calls with us.

Information collected automatically

• Browser type, device type, and operating system.
• Pages visited, scroll depth, and time spent on those pages.
• IP address (anonymized where possible to protect individual privacy).
• Cookie preferences and local storage states.

2. How We Use Your Information

We use the information we collect strictly to operate our business and provide you with premium service. Specifically, we use it to:

• Respond to your inquiries, schedule systems audits, and provide the infrastructure services you request.
• Send you operational insights and product updates (only if you have explicitly opted into our newsletter).
• Analyze site usage to better understand how business owners engage with our content.
• Comply with local and federal legal obligations.

3. Cookies and Local Storage

Our website utilizes minimal tracking. We use modern Local Storage protocols (such as remembering if you have already submitted a newsletter form to prevent duplicate entries). If we employ analytical tools (like Google Analytics) to track overall site traffic, those systems may place cookies on your device. You can withdraw consent or block these at any time by adjusting your browser settings.

4. Sharing Your Information

We do not sell, rent, or trade your personal or business information to third parties. We may share information strictly with:

• Infrastructure Providers: Third-party tools that process our website logic (e.g., Make.com for secure webhook automation). These providers are enterprise-grade and contractually bound to protect your data.
• Legal Requirements: If absolutely required by law or in response to valid, legally binding processes.

5. Data Retention

We retain contact form submissions for up to 24 months to maintain a record of our business correspondence. Newsletter subscriber data is retained until you explicitly unsubscribe. You may request the complete deletion of your data at any time by emailing us at hello@blackridge.tech.

6. Your Rights

Depending on your jurisdiction, you maintain absolute right over your data. You may have the right to:

• Access the personal data we currently hold about you.
• Request immediate correction of inaccurate data.
• Request complete deletion of your data from our servers ("right to be forgotten").

To exercise any of these operational rights, please email us directly at hello@blackridge.tech. We commit to responding to all data requests within 30 days.

7. Security

We implement robust technical and organizational measures to protect your personal information. We utilize HTTPS encryption, secure webhooks, and enterprise-grade third-party processors. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy as our infrastructure evolves. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date at the top. Continued use of our website after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy, your data, or our infrastructure security, please contact us:

• Email: hello@blackridge.tech
• Website: blackridge.tech