Please read these Terms of Service ("Terms") carefully before using the website at blackridge.tech or any services provided by Blackridge Automation ("we," "us," or "our"). By accessing our website or engaging our services, you agree to be bound by these Terms.

1. Use of Website

You may use our website for lawful purposes only. You agree not to:

• Use the site in any way that violates applicable laws or regulations.
• Transmit any unsolicited commercial communications (spam).
• Attempt to gain unauthorized access to any part of our systems.
• Engage in any conduct that restricts or inhibits other users' enjoyment of the site.
• Use automated tools to scrape, crawl, or extract content without written permission.

2. Services — Pilot Program

Blackridge Automation currently offers a free pilot program ("Pilot") to qualifying businesses. The Pilot is subject to the following terms:

• The Pilot is offered at no charge for an agreed duration (typically 30 days).
• Participation does not create an obligation to enter into a paid agreement.
• We reserve the right to limit Pilot availability at our sole discretion.
• You agree to provide reasonable access to the information necessary to deploy the agreed system.
• Post-Pilot, continued use requires agreement to our standard service terms and applicable fees.

3. Intellectual Property

All content on this website — including text, graphics, logos, and code — is the property of Blackridge Automation or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

4. Disclaimers

Our website and services are provided "as is" without warranties of any kind, express or implied. We do not warrant that:

• The website will be uninterrupted or error-free.
• Any projected outcomes, case study scenarios, or ROI estimates presented on the site will be achieved by any particular client.
• The information on this site is complete, accurate, or current at all times.

Projected outcomes and illustrative scenarios on this site are based on industry averages and are not guarantees of specific results. Individual results will vary based on call volume, industry, market conditions, and other factors outside our control.

5. Limitation of Liability

To the fullest extent permitted by applicable law, Blackridge Automation shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising out of or relating to these Terms or our services shall not exceed the amount paid by you to us in the six months preceding the claim (or $0 if you have not paid anything).

6. Third-Party Services

Our services may integrate with or reference third-party platforms (e.g., Twilio, ElevenLabs, Make.com, ServiceTitan). We are not responsible for the availability, accuracy, or conduct of these third-party services. Your use of third-party platforms is subject to their respective terms of service.

7. Communications

By submitting your contact information through our website, you consent to receive communications from us related to your inquiry. Newsletter subscribers consent to receive periodic operational insights. You may unsubscribe from newsletters at any time by emailing hello@blackridge.tech.

8. Governing Law

These Terms are governed by the laws of the United States. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in the state where Blackridge Automation is registered.

9. Changes to Terms

We may update these Terms from time to time. Material changes will be posted on this page with a revised date. Continued use of our website or services after changes constitutes acceptance of the updated Terms.

10. Contact

Questions about these Terms? Contact us:

• Email: hello@blackridge.tech
• Website: blackridge.tech